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“How to Create a Great Client Experience”

Organization: Taos Injury Lawyers

Event: Annual meeting

Presenter: Steven M. Gursten

Date: October 23, 2015

Audience: Personal injury lawyers

Summary: Steven Gursten shared his own experiences creating the cutting-edge Michigan Auto Law headquarters in Farmington Hills, MI. The firm has expanded from five to 19 lawyers, does no attorney advertise, has Green technology and a special client service experience.

Related info:

Blog post: How to create a great client experience, increase productivity, and strike fear in the hearts of insurance companies

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