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Should you go with MemberSelect when buying car insurance?

MemberSelect made our attorneys’ list of the best and worst auto insurance companies for 2015, but not for the reasons you’d expect

The first thing you hear from most people when you mention MemberSelect is “Member-what?”
But for Michigan consumers who have MemberSelect car insurance, things aren’t coming up particularly roses.

To be clear, MemberSelect isn’t as terrible as some of the other insurance companies I write about (think State Farm and Farm Bureau as two insurance companies our attorneys’ think you should stay away from), but there are some things you need to know about MemberSelect when it comes to the ways it treats auto accident victims.

That’s why I created a section in my guide to the best and worst insurance companies called “For your consideration.” It sounded better than calling the section “these insurers are just okay.” And even better, our attorneys can provide you with the facts we considered in rating the various companies so you can then decide whether you should go with MemberSelect.

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Our full guide includes more information on each insurer and tips on how to choose the insurance company that’s right for you and your family. You can order a hard copy of the guide or download it for your Smartphone.

Here’s the main reason MemberSelect Insurance Company made our “For Your Consideration” list of auto insurance companies for 2015:

  • Complaints from Michigan consumers have increased. Consumer complaints against MemberSelect Insurance Company increased 354% between 2007 and 2013, according to data gathered by the Michigan Department of Insurance and Financial Services (DIFS).

As an insurance attorney, the number of consumer complaints is one of the first things I look at when evaluating insurance companies. This means MemberSelect could have issues with anything related to claims handling for customers who have been involved in motor vehicle accidents and have outstanding No Fault claims, or the way its customer service representatives treat consumers when they’re calling and need help. It’s reason enough to think twice about purchasing your car insurance coverage from MemberSelect.

Next week, I’ll continue the discussion on my best and worst insurance companies guide with information on how the guide was made, including the sources used.

Our attorneys would like to hear what you think. How is your experience with MemberSelect?

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Blog Author Steven M. Gursten
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